When an Environmental Health Officer (EHO) visits your food business, preparation is essential. Whether the visit is a routine inspection, a response to a customer complaint, or linked to a product recall, it’s important to approach the officer with professionalism and respect from the outset.
 

During the inspection, the EHO will follow the Food Law Code of Practice and Food Law Practice Guidance to assess whether your business meets the required food hygiene and safety standards. They may speak with you and your team about daily food safety practices, review your documentation, and carry out a full inspection of your premises. As part of their evidence‑gathering process, they may also take photographs, samples, or swabs.
 

At LV Food Safety Consultant, we provide clear, practical guidance to help you navigate every stage of the inspection process — before, during, and after the visit. Our support includes:
 

•     How to appeal a Food Hygiene Rating
 

•     Assistance with applying for a Re‑Visit
 

•     Guidance on what to do if you receive an Improvement Notice, including required timescales
 

•     Immediate actions required if your business is served with a Hygiene Emergency Prohibition Notice

•     Reviewing and explaining a written report from your Enforcement Officer
 

•     Step‑by‑step advice on how to improve your Food Hygiene Rating
 

With expert support behind you, you can approach inspections with confidence, clarity, and a full understanding of your responsibilities.